Refund Policy

1. Overview

We at [Your Website Name] strive to offer a valuable and reliable service by submitting your CV to relevant job platforms and employers in Serbia. Our goal is to help you reach more job opportunities in an efficient and professional way. However, please note that our service is based on effort and time, and we do not guarantee employment or interviews.

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2. No Refund After Submission

Once your CV has been submitted to employers or job platforms as per the service you selected, the payment becomes non-refundable. This is because the service has already been performed.

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3. Eligible Refund Situations

Refunds will only be considered in the following cases:

• Duplicate payment

• Technical issue where the payment was made but the service could not be delivered

• You cancel the request within 1 hour of submitting your CV, and we have not yet started the process

To be eligible for a refund, you must contact us at [your email address] within 24 hours of payment.

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4. Non-Refundable Situations

We do not issue refunds if:

• Your CV has already been submitted

• You change your mind after the service has started

• You are not selected by any employer

• You provided incomplete or inaccurate information

• You expected guaranteed job placement or interviews

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5. Refund Process

If your refund is approved:

• It will be processed within 5–10 business days

• The refund will be issued to the original payment method used

• You will receive an email confirmation once it’s processed

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6. How to Request a Refund

Please email us at [Your Email Address] with the following:

• Full Name

• Email address used to register

• Payment reference or screenshot

• Reason for requesting a refund

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7. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.

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